Skills & Experience

I have over eight years of experience as a multimedia designer, project manager, and administrative professional — managing and executing multiple projects for multiple clients, meeting various deadlines with consistent, high-quality work.

I am a hard working, detail-oriented, fast learner with a wide range of creative and technical problem solving skills, extensive experience on a broad range of software platforms, and a keen eye for simplicity and efficiency.

EXPERIENCE

Multimedia Designer & Team Lead

LongerDays  •  2013-2019

  • Executed a broad range of graphic design, web, and video projects from concept to completion, working with clients and team leads to clarify project needs, assess scope, estimate turnaround, and meet deadlines with high-quality, consistent work.
  • Balanced team and client expectations and managed multiple tasks for multiple clients through time budgeting and planning.
  • Directly managed several client accounts, maintaining positive working relationships through consistent communication, regular reviews and updates of task procedures and efficient time usage.
  • Managed customer service phone team, ensuring proper phone coverage, consistent call documentation, and maintained up-to-date process instructions with clear communication of changes.
  • Discovered, suggested, and implemented more efficient means of completing various administrative and technical tasks, improving efficiency and saving time.

Project Manager

BigSigns.com  •  2010-2012

  • Created visually engaging designs for athletic facility and event signage projects based on specifications provided by sales reps and client branding guides.
  • Maintained positive working relationships with clients and sales reps throughout the design process.
  • Prepared and sent approved design mockups into production based on various specifications, coordinating with production vendors to meet delivery deadlines.
  • Ensured accurate billing and invoicing of both clients and production vendors.
  • Managed multiple projects for multiple clients at various stages of completion, prioritizing as needed to maintain pace in a deadline-driven environment.

EDUCATION

Bachelor of Digital Media Design

Baker College of Muskegon

Associate in Applied Science, Graphic Design

Ferris State University

Associate in Science and Arts

Muskegon Community College

VOLUNTEERING & OTHER ACTIVITIES

Burning Foot Beer Festival

Setup & Teardown Crew  •  2015-Present

Boy Scouts of America

Volunteer Leader  •  2002-Present
Eagle Scout  •  Class of 2002

SKILLS & PROFICIENCY

Creative Skills

Print Design & Layout 90%
Typeface Selection & Typesetting 90%
Logos & Branding Systems 80%
Website Layout & Design 85%
Email Template Design 85%
Photography 80%
Photo Editing & Retouching 80%
Photo Manipulation & Composition 75%
Video Recording 80%
Video Editing & Production 85%
Video Graphics 70%

Technical Skills

Pre-Press File Prep 95%
Wordpress Setup & Maintenance 80%
HTML5 Coding & Editing 70%
CSS3 Coding & Editing 70%
Email Campaign Setup & Mgmt 80%
Social Media Mgmt & Automation 80%
Cross-Platform Integration (Zapier) 70%
Data Entry & Organization 90%
Web/PDF Form Design & Creation 85%
Mail Merge & Document Fields 80%
Project & Process Documentation 90%
Technical Troubleshooting 85%
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